How a request becomes a phone call, and who pays whom
PestControlMatch is a referral service. We are not a pest control company, we do not employ technicians and we do not apply or answer for any treatment. We write guides on identifying pests, on prices and on state licensing, and we pass your request to an independent company that has agreed to receive it. This page says exactly what happens, and where the money comes from.
What happens when you send a request
- 01You give us the pest, your ZIP code and a way to reach you.We keep the request, the time, your IP address and the exact consent wording you agreed to, so there is a record of what you asked for and what you said yes to.
- 02We send it to one independent pest control company that serves your ZIP.That may be a company we deal with directly, or a referral partner that places requests with the companies it works with. The consent line on the form says a referral partner may act for the company. Either way the request goes to a single company.
- 03The company contacts you.You agree the work and the price with it. PestControlMatch is not part of that agreement, and the company answers for the work.
- 04If nobody contacts you, no company took the request.That can happen with an unusual pest or in a ZIP code few companies cover. Treat it as unmatched and use your state's license lookup and our guides to find a company yourself.
How we are paid
The pest control company, or the referral partner acting for it, pays us for each request it receives. You never pay us. The fee does not depend on whether you hire the company, and we take no share of the job.
Being paid per request gives us a reason to make requests easy to send, and we push against that in the writing. Every service page says what to try first, and where a pest needs no company at all, such as a few stink bugs on a sunny wall, it says so before it shows the form. Payment never changes what a page recommends, and the companies that pay us do not see a page before it is published.
Why we start with identification
Pest control is often sold on fear and on a contract. We would rather you knew what you had first. A visit that begins with a named pest and the evidence for it is a better visit than one that begins with a price, and many states restrict a company from saying a treatment is necessary for a pest that is not there. The identification guide, the plan chooser and the season calendar are built on that idea, and none of them asks for your name.
What we check, and what we do not
Some things we check for you. The rest is yours to check.
- Every rule, number and date on the site links to the statute, agency page or university page it came from, and a fact we cannot source is left out. Where we could confirm a source only secondhand, the sentence says so.
- Cost figures are labelled as estimates and say how they were built, and none is presented as a quote.
- We do not license, inspect or rate any pest control company, and we do not publish reviews of companies.
- We do not set or negotiate prices.
- We do not check that a company holds a license, and we do not promise that a company will call or that one serves your address. Ask for the license number and look it up.
Check the license yourself, it takes a few minutes
Applying pesticides for hire takes a credential for the person and a license for the business, and your state's pesticide regulator is where to confirm both. Each state page on this site links to its own lookup and explains the license categories, and our guides show what to ask for. If something goes wrong, the same regulator takes complaints.
Your information
Your request goes to the company described above and to the vendors that run our forms, hosting and call tracking. Depending on where you live, privacy laws let you ask what we hold and ask us to delete it, and the sharing that some laws treat as a sale can be switched off on the Do Not Sell or Share page. The privacy policy is the controlling document.
Who runs this
PestControlMatch (pestcontrolmatchusa.com) is operated under that name. Mailing address (privacy service): 16192 Coastal Highway, Lewes, Delaware 19958. Editorial questions, privacy requests and partner inquiries all go to support@pestcontrolmatchusa.com. Pest control companies that want to receive requests can also use the partner page.